Are the release dates accurate?
No, they are not. It's only an estimate and subject to change.
Do I need to pay for the full amount of the pre-order?
No, just pay the deposit for each item. The deposit is non-refundable unless we are unable to fulfill the preorder items after 60 days of the release date. Deposits on items we are able to fulfill are non-refundable.
Can I cancel my pre-order?
Yes, but the deposit is non-refundable. Do not place a pre-order if you are not willing to wait.
Are pre-order guaranteed?
No, pre-orders are not guaranteed in any way. Release dates are only estimates and subject to change. We reserve the right to cancel and refund at any time.
What if I ordered multiple both in-stock and pre-order items?
If you wish to receive the in-stock items first, please separate your order. You will be charged for separate shipping. If you already placed the order and wish to ship the in-stock item first, please contact us.
What if I pre-ordered multiple items with the same release date and at least one got delayed while the others are available?
We will notify you when we receive the pre-orders. You can either wait for all the pre-orders to arrive and have it shipped all at once or ship what's available first and wait for the rest later. You will be charged for shipping of each shipment.